IA CALL CENTER
  • About
  • Services
    • Vertical Markets >
      • Consumer Electronics
      • Financial Periodical Industry
      • Energy BPO Industry
    • Tech Support
    • Sales
    • BPO
    • Omnichannel Services
  • Videos & Podcasts
    • PODCASTS >
      • STEVE SAMUELS - SERIES 1
      • STEVE SAMUELS - SERIES 2
      • IAN TEMPRO - SERIES 1
      • IAN TEMPRO - SERIES 2
      • IAN TEMPRO - SERIES 3
  • Opportunities
  • Blog
  • Media
  • Contact
  • 877-631-9711

you heard it here first...

Why Choose IA Call Center For Your Business Process Outsourcing?

10/14/2020

0 Comments

 
Picture
As a distinguished boutique call center, IA Call Center is built on 50 years of service that is a rarity in this industry. When partnering with IA Call Center you get a small contact center with a personalized approach that demonstrates capabilities surpassing that of much larger companies.

IA Call Center caters to direct- to- consumer accounts, scaling businesses, and several niche verticals. We support Consumer/Electronics, Financial Periodicals, Utility providers, and any growing business ready to scale and expand their growing teams.

Our focus is providing the state -of -the -art contact center technology, combined with product support, sales support, and technical support along with our array of customized contact center services. With a project management team that has a combined 150 years of experience, we are ready to execute on your customer experience and branding strategy.

With Level 1 PCI-Compliance, and a cloud-based platform with multiple levels of redundancy, our contact center is the ideal match to service any business looking to scale and outsource contact center services to a trusted and experienced partner. With our cloud-based service, we are local to your business without any geographical limitations.

We have over 150+ professionally-trained agents in your industry, and are ready to become your brand extension!

Our difference is our people. Taking ownership of our work, respect for our craft, and exceptional skillset possessed by our agents are unique differentiators. We leverage advanced technologies and infrastructure, but it’s not just about the technology. It’s about our people behind that technology, who are here for the long haul, during everyday operations and times of urgency and unforeseen disasters. Our commitment extends through all seasons of need.

Top Reasons to Choose Us?
  • 50 years of contact center experience
  • Impeccable and solid Project Management of Fortune 500 companies and businesses
  • 24/7 customer service
  • HIPAA- compliant and PCI- compliant
  • 150+ trained professionals
  • Customized service packages for your unique brand
  • Omni-channel services
 
Company Bio:

IA Call Center is a second-generation family-owned contact center with a 50-year history of innovation in the answering service and BPO sectors. Our mission is to empower our partners to scale their customer service and sales to new heights by leveraging our unique capabilities in an omni-channel environment. We provide customized service packages that meet your brand needs with a 5 star, white-glove customer care service.

For more info:
www.iacallcenter.com
 
 
 
 
 
                                                                                                  
0 Comments

    Author

    Ian Tempro, Head of Special Projects, at IA Call Center writes about his 20+ years of extensive contact center experience in leadership, client relationships, operations and specialized vertical markets.

    Archives

    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020

    Categories

    All

    RSS Feed

phone

888-631-9711

Email

support@iacallcenter.com
Picture
A division of
Picture
Picture
  • About
  • Services
    • Vertical Markets >
      • Consumer Electronics
      • Financial Periodical Industry
      • Energy BPO Industry
    • Tech Support
    • Sales
    • BPO
    • Omnichannel Services
  • Videos & Podcasts
    • PODCASTS >
      • STEVE SAMUELS - SERIES 1
      • STEVE SAMUELS - SERIES 2
      • IAN TEMPRO - SERIES 1
      • IAN TEMPRO - SERIES 2
      • IAN TEMPRO - SERIES 3
  • Opportunities
  • Blog
  • Media
  • Contact
  • 877-631-9711