IA CALL CENTER
  • About
  • Services
    • Vertical Markets >
      • Consumer Electronics
      • Financial Periodical Industry
      • Energy BPO Industry
    • Tech Support
    • Sales
    • BPO
    • Omnichannel Services
  • Videos & Podcasts
    • PODCASTS >
      • STEVE SAMUELS - SERIES 1
      • STEVE SAMUELS - SERIES 2
      • IAN TEMPRO - SERIES 1
      • IAN TEMPRO - SERIES 2
      • IAN TEMPRO - SERIES 3
  • Opportunities
  • Blog
  • Media
  • Contact
  • 877-631-9711

you heard it here first...

The Elite Concierge Program

10/20/2021

0 Comments

 
Picture
The Elite Concierge Program is designed to offer dedicated contact center support, personalized customer service, and detailed customization of programs for scaling and operational efficiency for high value customers.

Our program recognizes and selects a small group of customers and partners to collaborate with that require focused attention and VIP customer care. We work and collaborate with our customers as strategic partners and identify revenue goals, align resources, set priorities and make sure our contact center services match the growing needs of the partner. As additional advantages, product knowledge & deep vertical market experience help increase lead generation, sales revenue, customer retention and long -term value customers as elite partners.

Our purpose is to offer dedicated customer support that assist in navigating through contact center complexities while offering business process management. Our group of professionally-trained agents are committed to serve only one client at a time. Aimed to deliver optimum, personalized customer service, our agents are carefully chosen for voice tone & personality for targeted markets as well as accommodate requests with human empathy and resolution.

High quality customer care is no longer about pricing wars or large numbers of agents and calls. It is about receiving the highest quality of customer support, empowering our team and partners and having the infrastructure, discipline and training to do so.

​For more information on how to participate in IA Call Center’s Elite Concierge Program, please contact Ian Tempro, Head of Special Projects, at 877-631-9711.
 
About IA Call Center:

IA Call Center is a second-generation family-owned contact center with a 50-year history of innovation in the answering service and BPO sectors. 
Our mission is to empower our partners to scale their customer service and sales to new heights by leveraging our unique capabilities in an omni-channel environment. We provide customized service packages that meet your brand needs with a 5 star, white-glove customer care service.

For more info:
www.iacallcenter.com
 
 
0 Comments



Leave a Reply.

    Author

    Ian Tempro, Head of Special Projects, at IA Call Center writes about his 20+ years of extensive contact center experience in leadership, client relationships, operations and specialized vertical markets.

    Archives

    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020

    Categories

    All

    RSS Feed

phone

888-631-9711

Email

support@iacallcenter.com
Picture
A division of
Picture
Picture
  • About
  • Services
    • Vertical Markets >
      • Consumer Electronics
      • Financial Periodical Industry
      • Energy BPO Industry
    • Tech Support
    • Sales
    • BPO
    • Omnichannel Services
  • Videos & Podcasts
    • PODCASTS >
      • STEVE SAMUELS - SERIES 1
      • STEVE SAMUELS - SERIES 2
      • IAN TEMPRO - SERIES 1
      • IAN TEMPRO - SERIES 2
      • IAN TEMPRO - SERIES 3
  • Opportunities
  • Blog
  • Media
  • Contact
  • 877-631-9711