Ian Tempro, Head of Special Projects at IA Call Center discusses vertical markets, the benefits of specialization, and the diversity of thought in this full interview.
Interview Highlights:
- IAN TEMPRO - Why Businesses Need Call Centers
- IAN TEMPRO - Measuring Success of Call Centers
- IAN TEMPRO - Vertical Markets
- IAN TEMPRO - Benefits of Specialization
- IAN TEMPRO - Diversity of Thought and Diversity in the Workplace
- IAN TEMPRO - Success Story
- IAN TEMPRO - Partnership vs. Relationship
- IAN TEMPRO - Checking in on How the Client is Doing
- IAN TEMPRO - How to Pivot Call Center Services in Time of Urgency
- IAN TEMPRO - Why Businesses Stay
- IAN TEMPRO - Top 3 Attributes
- IAN TEMPRO - Next 5 Years
- IAN TEMPRO - Anything Else to Know
