Client partnership

Partnering with a top brand gas company has proven great rewards and revenues for the client.

IA Call Center worked side-by-side with this company’s customer service team and was the guiding force in directing the customer journey from beginning to end. This teamwork between IA Call Center and the gas company ensured that the company’s customers received complete resolutions and quality, as well as speedy customer experience in times of dire situations or natural disasters. More importantly, by creating an excellent and positive customer experience for their customers is what is the ultimate end goal.

​The gas company was highly satisfied with our contact center solutions and partnership.

Customer Contact Week

​Attending industry events and conferences such as Customer Contact Week in Las Vegas gives us an opportunity to meet other industry leaders, partners, clients and prospects. We love networking and meeting with partners and keeping abreast of the newest technologies and contact center trends!

Staying abreast of the Ecommerce industry at the Etail Show 2022 in Palm Springs, CA!

​CCW Digital Executive Exchange 

REALLY ENJOYED THE INTERACTIVE DISCUSSIONS AND MEETING SOME AMAZING #CX LEADERS

022 Bitcoin Convention

Our CEO, Steven Samuels, is attending the 2022 Bitcoin Convention this weekend at the Miami Convention Center. Steve loves to get out and work on more ways to improve IA Call Center and network!

​Customer Contact Week ( CCW) 2022 in Las Vegas with Steve and Ian.