Client partnership

Partnering with a top brand gas company has proven great rewards and revenues for the client.

IA Call Center worked side-by-side with this company’s customer service team and was the guiding force in directing the customer journey from beginning to end. This teamwork between IA Call Center and the gas company ensured that the company’s customers received complete resolutions and quality, as well as speedy customer experience in times of dire situations or natural disasters. More importantly, by creating an excellent and positive customer experience for their customers is what is the ultimate end goal.

​The gas company was highly satisfied with our contact center solutions and partnership.

Customer Contact Week

​Attending industry events and conferences such as Customer Contact Week in Las Vegas gives us an opportunity to meet other industry leaders, partners, clients and prospects. We love networking and meeting with partners and keeping abreast of the newest technologies and contact center trends!