Steve Samuels, CEO of IA Call Center discusses the 50 year family business, his career path, what sets IA apart from others, types of services offered, customer service, company culture, training and compliance, challenges, the future of BPO, and client relationships.
Interview Highlights:
- STEVE SAMUELS - 50 YEARS OF EXPERIENCE
- STEVE SAMUELS - BRAND DIFFERENTIATORS
- STEVE SAMUELS - PCI COMPLIANCE
- STEVE SAMUELS - CAREER PATH
- STEVE SAMUELS - TRAINING IN THE CLOUD
- STEVE SAMUELS - CHALLENGES
- STEVE SAMUELS - COMPANY ROOTS
- STEVE SAMUELS - FUTURE OF BPO
- STEVE SAMUELS - TOP ACCOMPLISHMENTS
- STEVE SAMUELS - SERVICES OFFERED
- STEVE SAMUELS - MAKING RELATIONSHIPS
- STEVE SAMUELS - CLIENT PHILOSOPHY
