IA CALL CENTER
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Specialization in vertical markets

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In the last 5 years, specialization and the depth of product knowledge in a specific vertical market is expected. Our partners want to know that IA Call Center offers a wealth of information and expertise that they can rely on and be advised by. The baseline of specialization has risen higher in the last 5 years and the support level is higher as well. Each vertical market requires in-depth knowledge, product knowledge, competing products, and knowing the market opportunities and customer profiles in its industry.
At IA Call Center, we have strong expertise and contact center leadership in Consumer Electronics, Financial Periodicals, and Energy BPO sector. With our vast and proven experience with decades behind us, we can offer diverse skillset and high-level sales support with even delivering concierge support for VIP customers.

Each of these vertical markets prove to have tremendous growth and companies are partnering with teams and contact centers that can provide the best possible customer experience and reliable resources. As we specialize in these three verticals, you, as our partner, will benefit significantly in revenue,  avoiding costly mistakes and attaining higher quality customer care and an extended contact center partnership.
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Not many contact centers can offer this level of niche customer service and moreover, IA Call Center can create new sales opportunities, more lead generation and drive customer loyalty and customer retention for you.

CLICK HERE TO EXPLORE A PARTNERSHIP WITH IA!

​About IA
​Call center

IA Call Center is a second-generation family-owned contact center with a 50-year history of innovation in the answering service and BPO sectors.

Our mission is to empower our partners to scale their customer service and sales to new heights by leveraging our unique capabilities in an omni channel environment.

We provide customized service packages that meet your brand needs with a 5 star, white-glove customer care service.
For more info:
WWW.IACALLCENTER.COM
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Why choose IA call center?

  • 50 Years of Contact Center Experience

  • Professionally Trained Agents
 
  • 24/7/365 to Cover All Your Customer Support Needs
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  • Customized Solutions to Fit Your Program

phone

888-631-9711

Email

support@iacallcenter.com
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A division of
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  • About
  • Services
    • Vertical Markets >
      • Consumer Electronics
      • Financial Periodical Industry
      • Energy BPO Industry
    • Tech Support
    • Sales
    • BPO
    • Omnichannel Services
  • Videos & Podcasts
    • PODCASTS >
      • STEVE SAMUELS - SERIES 1
      • STEVE SAMUELS - SERIES 2
      • IAN TEMPRO - SERIES 1
      • IAN TEMPRO - SERIES 2
      • IAN TEMPRO - SERIES 3
  • Opportunities
  • Blog
  • Media
  • Contact
  • 877-631-9711